Thursday, February 17, 2011

3G Honda City (Previous Gen) and 2G Honda Jazz Recall Notice

Honda Malaysia calls for Product Update for
City (2009YM) and Jazz (2009 & 2010YM)
Current selling models are not affected

Petaling Jaya, 17 February 2011 – Honda Malaysia Sdn. Bhd. (Honda Malaysia or the Company) announced that the Company will recall 21,956 units of 3rd Generation City 2009 Year Model (YM) and 1,680 units of 2nd Generation Jazz 2009 & 2010 YM to replace the lost motion springs and the retainers for all vehicles with countermeasure parts. Lost motion springs, which are compressed by rocker arms in normal engine use, may bend or break over time resulting in irregular engine noise and potentially causing engine stalls.

No crashes or injuries have been reported related to this issue.

“We sincerely apologize to our customers and deeply regret the inconvenience caused by this predicament. It is our priority to put our customers first. To address this issue, we will be writing to all the affected customers to send their vehicles to an authorized dealer as soon as they receive notification from us,” said Yoichiro Ueno, Managing Director and Chief Executive Officer of Honda Malaysia.

The Company is in the midst of preparing the replacement parts. Necessary inspection and replacement will be carried out when the parts are ready. All charges incurred in the inspection and replacement work will be borne by the Company. Honda Malaysia would like to assure its customers that all current selling models are not affected.

For more information, please call Honda Toll Free number at 1-800-88-2020, or visit any authorized Honda dealer.

1 comment:

WongKN said...

TOVA reader "Midi-Amp" has confirmed that Honda of Indonesia has also issued a recall for the affected models (Freed, City and Jazz). It is expected that this recall will be implemented across all Asian countries who have been affected so all Freed, City and Jazz owners of the relevant production year (Indonesia extended the recall to some 2008 City's) should wait for Honda to contact them via an official letter.

Post a Comment