Saturday, February 25, 2017

Statement by Honda Malaysia Sdn. Bhd. : Additional Replacement Activities for Takata Front Airbag Inflators

Below is Honda Malaysia's latest update with regards to their on-going campaign for the Takata airbag recall. Honda Malaysia Sdn. Bhd. continues alerting and informing customers of the importance of replacing the affected vehicle’s Takata airbag inflators, via increased frequency of postings on social media and SMS blast. Owners of Honda vehicles affected by the Takata airbag inflator product recall are advised to immediately get their vehicles checked and parts replaced at any Honda Authorized Service Centres, Shopping Mall Hubs or at PETRONAS Stations as soon as possible.

START OF OFFICIAL HONDA MALAYSIA PRESS STATEMENT

Honda Malaysia announced today that it will increase the locations to replace Takata front airbag inflators to provide further convenience to affected customers in its commitment to ensure the safety of customers.

Thursday, February 2, 2017

NEW HONDA CITY MMC IS NOW OPEN FOR BOOKING



1 February 2017 – Honda Malaysia’s best-selling model, the City is once again set to capture the hearts of Malaysians with bookings for the New City now being accepted at all 88 Honda authorised dealers nationwide from 1 February onwards. The enhanced New City is based on the success of the 4th generation model, which has proven itself to be a B-segment leader with more than 100,000 units sold since its launch in March 2014.

With class leading features, outstanding comfort and spaciousness as well as fuel efficiency and modern design, it is little wonder that the City is a hot favourite with Malaysians. The New City will bolster these traits further with more value added features which will appeal to young singles and families.

Powered by Honda’s signature 1.5L i-VTEC engine mated with Honda’s Earth Dreams Technology Continuous Variable Transmission (CVT) for all variants, the New City provides the ideal balance of driving performance and fuel efficiency.

The New City comes with new dual tone alloy wheels, further elevating the City’s sleek and stylish design. The V variant includes LED Headlights with LED Daytime Running Lights (DRL) and Front LED Fog Lights to give the New City a fresh exterior appearance. At the rear, the V variant is equipped with a Duck Tail Spoiler integrated with LED Brake Light, LED Taillights and a Multi-Angle Reverse Camera that not only improves the looks but also further enhances the practicality of the New City.

Trunk space remains the biggest in its class at 536Litres, making the New City the perfect sedan that is extremely convenient for road trips for everyone with its ample room for suitcases, baby prams or even golf bags.

In addition, all variants of the New City will be equipped with the Push Start Button and Smart Entry to provide extra convenience to customers. The New City will continue to set the benchmark in the B-segment safety with features such as Vehicle Stability Assist (VSA), Hill Start Assist (HSA) and Emergency Stop Signal (ESS) systems, which come as standard in all variants. VSA stabilizes the New City by reducing under/over steering when driving in unexpected situations or during tight cornering, HSA helps to prevent the vehicle from rolling backwards when the brakes are released on an incline, while ESS makes the rear brake lights and hazard lights flash automatically to warn nearby cars when the vehicle detects sudden braking. The premium V variant will also come with Six Airbags.

With its outstanding record and such value added features, the New City is positioning itself as a Trend Setter, being the sedan car that fulfills the needs of everyone - from design to performance and practicality.

Customers can be the first to own the New City when it is launched in the first quarter of this year by placing an advanced booking now at any authorised Honda dealers nationwide. For more information, please call Honda Toll Free number at 1-800-88-2020, or log on to www.honda.com.my

Tuesday, January 3, 2017

Honda Malaysia Update : Extension and Addition of Replacement Activities for Takata Front Airbag Inflators

Honda Malaysia today announces that operations at the three Honda Service Central Hubs for Takata front airbag inflator replacement activities will cease on 31 December 2016. At the same time, the company also reaffirms its unrelenting commitment to ensure the safety of customers and make it more convenient for affected customers by providing even more locations for Takata front airbag inflator replacement from the month of January 2017 to March 2017.

1. Closure of Honda Service Central Hubs
Operations at all three Honda Service Central Hubs for the Northern, Central and Southern regions will be available until 31 December 2016 only. These hubs will no longer be operational thereafter. Customers may visit any Authorized Honda dealers to replace the affected Takata front airbag inflators.

2. Introduction of Mobile Caravan for Takata Front Airbag Replacement 
In addition, Honda Malaysia will introduce a mobile caravan to provide further convenience for affected customers to replace the affected Takata front airbag inflators. The mobile caravan will be going nationwide to provide on-the-spot replacements for affected customers and will be available 7 days a week.

3. Extension of Mobile Hubs in Shopping Malls and Mobile Teams
To continue extending the number of locations and provide more convenience for  affected customers to replace the affected Takata front airbag inflator, Honda Malaysia is increasing the operations of Mobile Hubs to three (3) mall venues every weekend in the Central region, Johor Bahru, Kedah and Penang until March 2017.

Details of the latest locations of the added Mobile Hubs at shopping malls will be available at www.honda.com.my and www.productrecall.honda.com.my.

Apart from that, the Honda Malaysia mobile teams will be visiting used car dealers and corporate companies for on-the-spot Takata front airbag inflator replacements at the Central region.

4. Continuation of Honda Service Dealer Associates going door-to-door
At the same time, 84 Authorised Honda Service dealer nationwide will continue mobilizing their associates to go door to door to approach affected customers at their premises until March 2017. This exercise is to continue increasing the awareness and emphasis on the importance of replacing the affected Takata front airbag inflator to help expedite the free-of-charge replacement activity.

The introduction of the mobile caravan and increase of Mobile Hubs in more locations in shopping malls are in addition to the replacement activities that are available at Honda’s on-ground activities including at every Honda Family Road Trip and Honda Mobile Road Shows. These measures are part of Honda Malaysia’s effort to expedite the replacement of affected Takata front airbag inflators.
*Locations will be updated accordingly for each activity

Honda Malaysia continues to emphasise the urgency of replacing the affected Takata front airbag inflators as the affected (driver/passenger) front airbag inflators manufactured by Takata may deploy with excessive internal pressure when activated. The airbag inflator casing might rupture, which may result in injury or fatality of the driver and passenger.

Honda Malaysia strongly encourages affected customers to make an appointment at any Authorised Honda dealers to avoid any setback for these replacements to be done systematically. Replacement activities at the Mobile Hubs and Honda Family Road Trip do not require advance appointment.

As of 28 December 2016, Honda Malaysia has completed 71% replacement of Takata driver front airbag inflators and would like to reassure that the stock availability for Takata driver front airbag inflators is at 100%. The stock availability for Takata passenger front airbag inflators is close to 70% by end of December 2016. Honda Malaysia hopes to further improve the completion ratio for both the Takata driver and passenger front airbag inflators by providing more replacing convenience to affected customers.

Honda Malaysia will also continue to work closely with the Road Transport Department / Jabatan Pengangkutan Jalan (JPJ) to approach current owners of affected Honda vehicles based on JPJ data.

For further enquiry on the Takata front airbag inflator replacement or to make an appointment for the replacement, affected customers may contact Honda Toll Free number 1-800-88-2020. Customers can also check vehicles recall status by logging on to www.honda.com.my or www.productrecall.honda.com.my.

Note :
Honda Malaysia Sdn. Bhd. continues alerting and informing customers of the importance of replacing the affected vehicle’s airbag inflators, via increased frequency of postings on social media and SMS blast. Owners of Honda vehicles affected by the airbag inflator product recall are advised to immediately get their vehicles checked and parts replaced at any Authorized Honda Service dealers, Service Central Hubs or Mobile Hubs as soon as possible.